Resolved -
This incident has been resolved.
Sep 13, 05:43 UTC
Monitoring -
The search database has recovered and is fully operational. We are continuing to monitor the service.
Sep 13, 05:20 UTC
Update -
The database powering search operations was impacted due to a node outage. We have increased service capacity and are seeing service health restoring.
No deal information was lost and we are currently working to reindex information.
Sep 13, 04:55 UTC
Identified -
The issue has been identified and a fix has been implemented. The system is beginning to recover but users may still experience issues until fully recovered.
Sep 13, 04:45 UTC
Investigating -
We are see elevated error rates when fetching deal information in the platform. The engineering team is investigating the issue.
Sep 13, 04:38 UTC